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Faq

• What are the Financial Markets?
  The Financial or capital markets are markets for products which are related to securities or other financial instruments and are typically traded on exchanges around the world. These include products such as Forex, Oil/Gas, Metals, Commodities, Indices and Stocks and a wide variety of these products are available for trading through our partners.
• What is Forex?
  Forex stands for "Foreign Exchange Market". Forex is the International foreign exchange market where currencies are being sold and bought by investors freely, Forex is known to be the biggest and most liquid financial market in the world with around $4 Trillion being traded in the Forex Market daily. Forex investors' trade via the telephone or online for efficiency and effectiveness. Due to modern day technology clients can trace their investments through their computer and see results in real-time. The Forex market is open 24 hours a day throughout the working week which makes trading much easier and profitable for global participants. The market schedule of the Forex Market is related to the time zone of its functional market such as London, New York, Hong Kong, Tokyo and Sydney. The Forex market is one of the fastest growing financial markets for both retail and professional investors.
• What is the HY Affiliates Programme?
  Simply, it is an effective and a profitable advertising program where you can earn good commissions along with CPA (Cost Per Acquisition) revenue in return of driving traffic to the websites of our partners. The procedure of driving traffic to the websites can happen easily through introducing links to HYCM on your web site or through emails sent to your email list. HYCM content will be included in the content of these emails, thus giving readers the opportunity to trade with HYCM. Thus, every time our partners get an activated client (client who deposits real funds on their account) directed through your web site then you as a referral will get a commission according to the scheme agreed upon. Therefore when you promote an outstanding product you can get a lifetime commission since this product is a continuously high demanded product. With our calculating commission scheme you can also assure yourself a great return which you will be able to generate from HYCM on a monthly basis. To make the HY Affiliate programme more convenient and efficient to you, we have an online reporting system tailor-made which you can use freely to keep track of which of your clients have become our activated clients through your web site.
• Why should I promote HYCM?
  HYCM is part of the HYCM group which has over 40 years of cumulative history and is one of the fastest growing online trading brands. HYCM has been able, in this highly competitive market, to gain customer satisfaction and loyalty by providing professional and customer focused services. HYCM offers its clients access to a wide range of financial markets including metals, energies, commodities and equities. These factors, combined with a brand new trade platform, advanced trading tools and multiple group licenses show that HYCM has great potential.
• How do I sign up to HY Affiliate Programme?
  Simply all you have to do is go to our web site www.hyaffiliates.com and go through our Terms and Conditions in our Affiliate Programme. After you have read and accepted our Terms and Conditions you will then be asked to complete our online application. Soon after your application has been reviewed and accepted you will have a Personal Highly Trained Affiliate Manager contact you and give you all the information you need to become familiar with how to launch our links and refer clients to HYCM.
• Who can I contact for any further comments, suggestions or complaints?
  For contacting HY Affiliates via e-mail or phone, please refer to Contact Us section of our website.
• How do I track my earnings?
  Just go to www.hyaffiliates.com and login to your account. On the welcome page you have an overview where you can see your daily / monthly / yearly / custom date activity. If you want to see your detailed activity for a specific period just select in the dropdown under Reports. The report that will be generated will show you an activity summary, statistics information, chart, top performing ads, demographics, trader transactions and your commission figures.
• How do I change my password, payment information and account details?
  Just go to www.hyaffiliates.com and login to your account. Click on the "Account" link under the Account Menu Tab. You can edit all your personal, contact and account information and other details under in each panel by clicking the change button. Once you finish editing your details just hit the save button on the bottom of the page.
• How will I track which clients I have referred to your website?
  Every client that signs up to HYCM using your unique affiliate link will be automatically tracked by the system. You can view a detailed overview of your campaign under the ‘Campaigns’ tab. You can also view your referral’s transactions by going to ‘Trader Transaction’ link and ‘Report’ tab.
• How can I know how much profit each client has generated?
  Our partners take customers' confidentiality very seriously so it's a company policy not to disclose individual customer information. However once you login to your affiliate account you get access to many different and detailed reports that will offer you a complete overview of your affiliate activity.
• How and when do I get paid?
  Affiliates are paid on a monthly basis. At the end of each month the commission is calculated and the payments are promptly processed the following working day. Your commission will arrive to you between 1 to 5 business days. You can select your preferred payment method after you login to your account under the "My profile" tab.

  Direct customizable payment methods

  We are able to pay your earnings to you in many different formats including Skrill, Trading Account and Wire transfer enabling to have more control over where and how you receive your earnings. Please note that the affiliate commission earnings need to be checked and confirmed by HY Affiliates and payment is solely under the discretion of the Company and will be made provided that the affiliate activities meet all the necessary requirements. HY Affiliates reserves the right to decline and withhold payments to affiliates that are conducting fraud and or introducing clients that do not meet the necessary regulatory requirements of our partners.(Please refer to TERMS and CONDITIONS by clicking here and what constitutes an active client).
• If I have many other websites, may I track each site's earning seperately?
  If you have multiple websites we recommend discussing this with your affiliate account manager. As a company policy we always want to review all websites that our banners will appear on. Once your account manager reviews the websites he will then be able to supply you with additional tracking links for each one.
• Is there any incentive for a client if they signed in through an affiliate programme rather than signing in directly?
  From time to time HYCM will offer special promotions and incentives for new customers that will be offered exclusively through HY Affiliates as a way to help our affiliates to attract more customers from their promotional activities. In general though all of our partners' customers receive the same high level quality service regardless of how they signed up to the site. The incentive for customers signing under an affiliate account is usually only for the affiliate that referred the customer to HYCM. These special promotions are not applicable for EU/UK audiences.